Returns & Refunds

We accept returns on eligible items within 7 days of delivery unless otherwise stated. Items must be unused, in original packaging, and include all tags and accessories.

How to Request a Return

To start a return, contact customer support with your order number and reason for return. We will provide instructions and a return authorization if the item is eligible.

Refunds & Exchanges

Refunds are processed after we receive and inspect the returned item. Refunds are issued to the original payment method and may take 5-10 business days to appear. Exchanges are processed as new orders where stock permits.

Non-returnable Items

Custom, personalised, or made-to-order items are generally non-returnable unless they arrive damaged or defective.